✦ TERMS OF SERVICE ✦

Updated August 31, 2026

By commissioning, purchasing from, submitting payment to, or otherwise hiring Toxxic Rhiannyr / [TR] for design services, you acknowledge that you have read, understood, and agreed to the following Terms of Service. These terms apply to all custom design services unless different terms have been agreed upon in writing before the project begins. It is the client’s responsibility to review these terms before submitting payment. Failure to read the Terms of Service does not exempt a client from them.

♡ CONSULTATIONS & PROJECT BOOKING

Custom projects may require a consultation before work begins. Consultations are intended to establish the scope, aesthetic direction, required deliverables, intended usage, timeline, and general expectations for the project.

A consultation does not include unlimited brainstorming, concept development, or design work. The client is expected to arrive prepared with a reasonably established direction for their brand or project.

A non-refundable consultation or booking fee may be required. When applicable, this fee will be credited toward the approved project total if the client proceeds with the project.

Booking a consultation does not automatically reserve production time indefinitely. Project scheduling is based on my current workload and availability at the time the project is officially approved and the required payment has been received.

♡ CLIENT PREPARATION & CREATIVE DIRECTION

Clients are required to provide clear creative direction before work begins. This includes appropriate references, mood boards, color preferences, aesthetic preferences, required wording, logos, product information, photographs, textures, files, and any other materials necessary to complete the project.

Mood boards or visual references may be required for custom projects. I do not accept completely freestyle projects where I am expected to guess the client’s aesthetic preferences without meaningful direction.

References are used to communicate aesthetic preferences, not as instructions to reproduce another person’s work. Providing another designer’s work as a reference does not mean that I will recreate that design.

The client is responsible for reviewing all information supplied before the project begins. Changes resulting from incomplete instructions, forgotten information, incorrect text, incorrect files, or information supplied after design work has begun may require additional fees.

My responsibility is to interpret and professionally execute the direction provided to me. I cannot guarantee that I will reproduce an image that exists only in the client’s imagination or predict preferences that were never communicated.

♡ PROJECT SCOPE

Every quote is based on a specific scope of work discussed before payment. The quoted price covers only the products, deliverables, concepts, formats, platforms, and services included in that scope.

Additional deliverables requested after the project begins are not automatically included simply because they relate to the same brand or project.

Requests such as additional graphics, additional layouts, additional logo versions, new concepts, alternate campaigns, additional HUDs, signs, advertisements, packaging, social graphics, animations, mesh work, source-file preparation, or other deliverables may require an additional quote.

A project cannot be continuously expanded under the original price.

♡ PAYMENTS & DEPOSITS

A 50% non-refundable deposit is required before work begins unless another payment arrangement has been approved in writing.

The remaining balance is due before final files are delivered.

For projects totaling more than 100,000L / $400 USD, full upfront payment is not accepted unless specifically approved by me. These projects will normally follow the required deposit and final-payment structure.

I do not accept gifted payments or payments submitted by unrelated third parties on behalf of a client unless approved in advance.

Payment confirms the client’s intention to proceed with the agreed project and reserves time within my workload. Payment does not purchase unlimited revisions, unlimited concepts, unlimited access to my schedule, or services outside of the agreed project scope.

All prices and quotes are based on the information available when the quote is provided. If the scope changes, the price may also change.

♡ WHEN WORK IS CONSIDERED STARTED

A project is considered started once I have performed project-specific work following payment. This may include research, concept development, layout development, asset preparation, typography selection, design exploration, mockups, sketches, proofs, mesh preparation, texturing, animation preparation, file setup, or other work specifically performed for the client’s project.

A client does not need to receive a completed proof for work to be considered started.

Once project-specific work has begun, payments made toward that work are non-refundable.

♡ PROOFS & APPROVALS

Proofs are provided so the client can review the project and request eligible revisions before finalization.

The client is responsible for carefully reviewing proofs before approving them. Approval confirms that the client accepts the design direction and the visible content presented at that stage.

Once a concept, layout, logo, design, or other deliverable has been explicitly approved, it is considered accepted work.

Approval is not temporary. A client changing their mind after approval does not invalidate the approval or restore the value of that completed work as unused project funds.

If an approved design must later be replaced because the client has changed their mind, changed their branding, received feedback from another person, discovered a new reference, or decided to pursue a different aesthetic, the replacement work may be treated as a new design and charged accordingly.

♡ REVISIONS

Unless otherwise stated, each project includes up to two rounds of minor revisions.

Minor revisions are adjustments that preserve the approved concept and overall creative direction. Examples may include reasonable color adjustments, font substitutions, minor spacing changes, small layout adjustments, text corrections, or similar refinements.

Revisions are not additional concepts.

Revision rounds should be submitted as clearly and completely as possible. Multiple separate messages containing additional changes may be combined and treated as a revision round at my discretion.

Additional minor revision rounds beyond those included in the project may be billed at approximately 1,500L–3,000L per round depending on the work required.

Corrections required because of an error I made are not counted against the client’s revision allowance.

♡ REDIRECTIONS & MAJOR CHANGES

A redirection occurs when the client requests changes that substantially alter the concept, aesthetic, structure, or creative direction of work already created.

This includes changing the overall style, replacing an approved concept, abandoning the original mood board, introducing substantially different references after work begins, requesting a different design concept, changing the target audience or brand direction, or asking me to restart because the client has changed their mind.

A redirection is not a revision simply because the project has not yet been delivered.

Redirections may be billed approximately 5,000L–15,000L or more depending on the amount of work being replaced and the scope of the new direction.

If the requested redirection is substantial enough to constitute an entirely new project, I reserve the right to close the original scope and provide a new quote.

♡ FINALIZED & COMPLETED WORK

Work is considered finalized when the client has approved it or when final deliverables have been prepared or delivered based on the client’s approval.

Once a deliverable has been approved and finalized, that portion of the project is considered completed and its value has been earned.

Completed work cannot later be converted back into unused project credit simply because the client no longer wants to use it.

If a client decides they no longer want an approved logo, layout, advertisement, HUD, sign, graphic, or other completed deliverable, that decision does not erase the work already performed.

Reopening or replacing finalized work may require a new fee.

♡ CANCELLATIONS & REFUNDS

Payments become non-refundable once work has begun.

No refunds are provided for completed, approved, finalized, or delivered work.

A client’s change of mind, change in business plans, financial circumstances, disagreement between business partners, decision to close or rename a brand, decision not to use the completed design, or discovery of a different aesthetic does not create an entitlement to a refund.

If a project is canceled before any project-specific work has begun, I may choose to issue a partial refund after deducting consultation fees, booking fees, payment-processing fees, administrative costs, or other non-refundable expenses.

Any refund issued outside these terms is entirely at my discretion and does not establish an obligation to provide similar refunds in the future.

♡ PROJECT PAUSES & ACCOUNT CREDIT

If a client chooses to pause a paid project after work has begun, no refund will be issued.

The value of all work already completed, including approved or finalized portions of the project, will first be deducted from the amount paid.

If an unused balance remains after completed work has been accounted for, I may allow that remaining balance to be retained as account credit for up to six months from the date the project is officially paused.

Account credit represents unused payment only. It does not represent completed work and cannot be used to reverse, exchange, reopen, or replace work that has already been approved or finalized.

For example, if a logo has been completed and approved and the client later decides they want an entirely different logo, the completed logo remains completed work. Any remaining account credit may be applied toward a new logo if approved, but the value already attributed to the completed logo cannot be reclaimed and applied toward its replacement.

Account credits are non-refundable and non-transferable.

Credits expire six months after the project is paused. Expired credits have no remaining cash or service value.

Paused projects do not retain their original place in my production queue. When a client is ready to return, work will be scheduled according to my current availability.

Current pricing applies when a paused project resumes. Existing credit will be applied toward the current price of the requested service, and the client is responsible for any remaining balance.

Acceptance of replacement services using account credit is subject to my approval and current service availability.

♡ ABANDONED PROJECTS

Projects that receive no meaningful communication, feedback, materials, approvals, or responses from the client for 30 consecutive days may be considered abandoned.

I am not responsible for repeatedly contacting a client to obtain information required to complete their project.

Once a project has been classified as abandoned, the original production slot is forfeited and payments already applied to work performed are non-refundable.

Restarting an abandoned project may require a new booking, updated quote, additional deposit, or full repayment depending on how much time has passed and whether the original project can reasonably be resumed.

I do not guarantee indefinite storage of project files, editable files, proofs, assets, or unfinished concepts for abandoned projects.

♡ TURNAROUND TIMES

Estimated turnaround times are estimates, not guaranteed delivery dates unless a specific deadline has been agreed upon in writing.

Small projects generally require approximately one week. Large custom projects may require approximately four to eight weeks depending on complexity and workload.

Turnaround time may be affected by project complexity, current workload, client response times, revisions, redirections, missing materials, platform limitations, illness, emergencies, holidays, or other circumstances outside of the original scope.

Time spent waiting for client feedback or required materials does not count as active production time.

If the client causes a delay, the original estimated completion date may no longer apply.

Rush service may be available for an additional fee depending on my schedule. A deadline is not considered accepted until I have explicitly agreed to it.

♡ COMMUNICATION

Project communication is handled through Second Life or Discord unless another method has been specifically approved.

Clients are responsible for remaining reasonably available during active projects and responding when feedback, files, approvals, or clarification are required.

Messages sent outside of my working hours do not require an immediate response.

My presence online, in Second Life, on Discord, or on social media does not indicate that I am currently working or available for client communication.

Clients are expected to keep important project instructions reasonably organized. I am not responsible for important information becoming lost because instructions were scattered across unrelated platforms, deleted messages, voice conversations, or multiple disconnected conversations.

Important changes to the project should be confirmed in writing.

♡ CLIENT DELAYS

Client delays may extend the project timeline.

If I am waiting for feedback, files, text, photographs, products, approvals, or other required information, I may temporarily move to another project in my queue.

Once the client returns, I am not required to immediately stop other scheduled work. The project will resume according to my next reasonable availability.

Repeated delays may result in the project being treated as paused or abandoned.

♡ COPYRIGHT & ORIGINALITY

I create original design solutions based on the client’s requested aesthetic and supplied references.

I will not intentionally replicate another Second Life brand, designer, advertisement, logo, product presentation, real-world company, copyrighted character, trademarked property, or protected creative work.

References are accepted for communication and inspiration only.

Requests such as “make this but different,” “copy this but change enough so nobody notices,” or other attempts to reproduce another creator’s work may be refused.

If a client provides a reference and falsely represents it as their own work, generated concept, purchased template, or otherwise misrepresents its origin, I am not responsible for that misrepresentation. If I discover that a requested design is substantially based on another creator’s protected work, I reserve the right to stop or redirect the project.

Refusing to copy a reference does not constitute failure to follow client instructions and is not grounds for a refund.

♡ CLIENT-SUPPLIED MATERIALS

The client is responsible for ensuring that they have permission to use all logos, photographs, illustrations, textures, fonts, graphics, characters, trademarks, product images, AI-generated assets, or other materials they provide for inclusion in their project.

By providing materials to me, the client represents that they have the appropriate rights or permission for their requested use.

I am not responsible for copyright, trademark, licensing, or ownership disputes resulting from materials supplied or specifically requested by the client.

I reserve the right to refuse materials that I reasonably believe may violate copyright, trademark, platform rules, licensing restrictions, or another creator’s rights.

♡ THIRD-PARTY & LICENSED ASSETS

Professional design work may include properly licensed third-party resources such as fonts, stock graphics, photographs, textures, mockups, brushes, templates, or other design assets.

The use of licensed resources does not necessarily transfer ownership of the underlying asset or its original license to the client.

Some assets may have licensing restrictions that prevent redistribution of the raw or editable source material.

If a project requires the purchase of a specific premium asset outside of my existing resources, the cost will be discussed with the client before purchase whenever reasonably possible.

♡ AI USAGE

AI tools may be used as part of my creative workflow for ideation, experimentation, reference development, cleanup, editing, or other supporting purposes when appropriate.

AI is not used as justification to reproduce copyrighted work or intentionally imitate another creator’s protected design.

If a client supplies AI-generated content, the client is responsible for ensuring that the material is appropriate for the intended use and does not knowingly infringe upon another party’s rights.

I reserve the right to refuse AI-generated references or assets that appear intended to reproduce another creator, brand, character, artwork, or copyrighted property.

♡ OWNERSHIP & USAGE RIGHTS

Upon full payment, the client receives the agreed usage rights to the final approved deliverables.

Unless otherwise agreed in writing, the purchase of design services does not transfer ownership of unused concepts, rejected concepts, preliminary designs, drafts, proofs, working files, templates, design systems, processes, source assets, or other materials created during development.

Unused or rejected concepts remain my property and may be modified, reused, resold, repurposed, displayed, or incorporated into future work unless exclusive rights were specifically purchased.

Exclusive rights or full intellectual-property buyouts must be discussed before project completion and may require an additional fee.

Payment for a custom design does not automatically constitute a copyright assignment or full buyout.

♡ SOURCE & EDITABLE FILES

Editable or source files are provided only when they are specifically included in the purchased service.

The client is responsible for maintaining backups of all delivered files.

I am not responsible for indefinitely storing completed client files after delivery.

Certain third-party licensed assets may need to be removed, flattened, rasterized, outlined, embedded, or otherwise modified before an editable file can legally be transferred.

Receiving an editable file does not transfer the independent licenses of fonts, stock assets, templates, plugins, or other third-party materials used in its creation.

♡ PORTFOLIO & PROMOTIONAL USE

Unless confidentiality has been agreed upon before the project begins, I reserve the right to display completed work in my portfolio, website, social media, advertisements, promotional materials, design showcases, or other examples of my professional work.

A client purchasing design services does not automatically purchase confidentiality.

If a project must remain private or unreleased until a particular date, this must be discussed before the project begins.

♡ DMCA & UNAUTHORIZED USAGE

Proofs, previews, rejected concepts, unfinished designs, and unpaid final work may not be copied, traced, recreated, distributed, resold, uploaded, published, or used without authorization.

Removal of watermarks does not create usage rights.

Unauthorized use of my work may result in revocation of permission, platform reports, DMCA notices, or other appropriate action.

♡ PLATFORM-BASED PRICING & USAGE

Pricing may vary depending on where and how a design will be used.

Second Life, VRChat, Roblox, FiveM, The Sims, print, real-world commercial use, merchandise, resale, redistribution, advertising campaigns, and other applications may involve different technical requirements or licensing considerations.

A design purchased for one agreed purpose is not automatically licensed for every possible platform, commercial application, resale use, or distribution method.

Clients should disclose intended usage before the project begins so the appropriate pricing and rights can be established.

♡ PAYMENT METHODS

Linden Dollars are my preferred payment method for Second Life-related services.

When available, approved real-world payment methods may include Cash App, PayPal, Zelle, or Venmo.

The client is responsible for any payment-processing fees, conversion fees, platform fees, or other transaction costs when applicable.

Chargebacks or payment disputes filed for legitimately authorized and completed services may result in immediate termination of services and refusal of future work.

♡ CONSULTATION NO-SHOWS

Clients who cannot attend a scheduled consultation should provide at least eight hours’ notice whenever possible.

A missed consultation without adequate notice may require a $20 / 5,000L rescheduling fee before another appointment is booked.

Repeated no-shows may result in refusal of future services.

♡ PROFESSIONAL CONDUCT

Professional and respectful communication is required from both parties.

Harassment, threats, excessive hostility, discriminatory behavior, manipulation, intentional misrepresentation, repeated boundary violations, attempts to pressure me into copying another creator, or abusive communication may result in termination of the working relationship.

Disagreement with a design decision does not excuse abusive behavior.

I reserve the right to refuse or discontinue service when I believe a working relationship has become unreasonable, unsafe, unethical, or incompatible with my business practices.

If I terminate a project because of client misconduct, payment for work already performed remains non-refundable. Any treatment of genuinely unused funds will be determined according to the completed work and circumstances of the project.

♡ THIRD-PARTY OPINIONS & DECISION MAKERS

The person commissioning the project is responsible for obtaining approval from any business partners, team members, managers, spouses, friends, employees, collaborators, or other decision makers who need to participate in the creative process.

Feedback introduced by additional decision makers after work has already been approved does not reset the project or create additional free revisions.

If multiple people are involved in approving a project, the client is responsible for consolidating their feedback before sending revision requests.

I am not responsible for internal disagreements between members of a client’s business or team.

♡ DESIGN RESULTS & BUSINESS PERFORMANCE

Design services provide creative deliverables, not guaranteed business results.

I do not guarantee increased sales, traffic, engagement, brand recognition, event attendance, social media performance, customer response, or financial success as a result of design work.

Professional recommendations may be provided based on my experience, but the client retains responsibility for their business decisions and how the completed work is implemented.

♡ PRIVACY

Private client information, conversations, unreleased business materials, passwords, personal information, and other legitimately confidential information will not be intentionally shared with unrelated parties.

This does not prevent me from displaying completed design work according to the portfolio provisions of these Terms of Service.

♡ CHANGES TO THESE TERMS

These Terms of Service may be updated as my services, policies, pricing, platforms, or business practices change.

The version applicable to a project is generally the version in effect when the client books or pays for that project unless both parties agree otherwise in writing.

♡ FINAL AGREEMENT

Submitting payment or authorizing work to begin confirms acceptance of these Terms of Service.

Exceptions, special arrangements, additional deliverables, altered payment schedules, exclusive rights, confidentiality agreements, or other modifications to these terms must be agreed upon in writing.

A client cannot create an exception to these terms through assumption, previous experience, verbal implication, or by failing to ask for clarification before purchasing.

If a situation arises that is not specifically addressed within these Terms of Service, I reserve the right to make a reasonable determination based on the original project agreement, work already completed, industry-standard design practices, and the circumstances of the project.